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Area Catering Sales Manager

St Louis, Missouri
Category Headquarters Location ID 1 Location Name Saint Louis Support Center Address 3630 S Geyer Road State/Region Missouri Postal Code 63127 Country United States
Area Catering Sales Manager

Job Title: Area Catering Sales Manager

Job Summary:

This position is based from home and responsible for the management, support, and leadership of a team of sales people within a specific geographic territory. Typical annual revenue responsibility is in the $15m-18m range, representing sales from a book of new, active and lapsing clients. Responsible for obtaining profitable results through his/her sales team through coaching, performance management and skill development.

Essential Functions of the Job and Key Responsibilities:

Territory Strategy & Management

  • Regular discussions and engagement with VP, Catering Sales to align on region strategy and staffing requirements, ensure reps are in corresponding swim lanes, and facilitate collaboration within and across accounts
  • Develops quarterly business plans and sales strategies that ensure attainment of team goals, and inspects activity on a regular basis
  • Works closely with the Sales Leadership team to ensure all Company and Sales team objectives are met. Participates as part of the broader catering leadership team on assessing catering sales performance and defining future direction.
  • Assists in the development and implementation of programs/marketing plans with Catering Marketing and makes sure sales reps are maximizing lists and leads
  • In conjunction with Sales Operations, responsible for accurate weekly, monthly and quarterly reporting on team activity and revenue contribution
  • Engage with regional Operating counterparts to execute on the highest level of customer satisfaction and catering health scores
  • Collaborate with Business Development team to develop and execute on regional prospecting and growth strategies
  • Assist sales team in direct selling efforts of Catering Coordinators through training, coaching and development
  • Participates in projects and provides additional support, as assigned by leadership

Client Management

  • Engages with clients and accounts, as appropriate, to ensure catering is well-positioned, that we identify as much business as we can, and to support selling efforts. Serve as an escalation point in the case of client or operational issues.
  • Support sales team members in overseeing high value accounts to ensure ongoing support and repeat catering sales
  • Mastery and knowledge of Paneras catering offer, handling large events, and support of clients, operating partners and sales reps around providing the highest level of customer experience

Team Management

  • Responsible for the planning, recruitment, onboarding, and training of new sales team members
  • Directly responsible for team performance reviews including mid-year and annual performance reviews, as well as overall performance management of aligned sales reps
  • Ensures team is meeting all requirements on a daily, weekly and monthly basis
  • Regular, hands-on coaching and development of sales reps
  • Conducts weekly 1x1 reviews with sales reps to build more effective communication, to understand training and development needs, and to provide insight for the improvement of client account management, opportunity creation and activity performance
  • Utilizes Outlook Calendar and as well as other online resources to maximize organization, strategic planning and follow up

Additional Job Functions:

  • Attend and participate in team meetings, both virtual and in-person
  • Available to work a flexible work schedule that could include weekends and evenings
  • Perform other job functions as assigned by Leadership

Required Knowledge, Skills and Competencies:

  • Minimum 5 years of current sales experience
  • Minimum 3 years of sales management experience, overseeing other salespeople (preferred)
  • Associates Degree or higher preferred, BA/BS strongly desirable
  • Strong mentoring, training and coaching skills
  • Excellent oral and written communication skills
  • Superior cold calling and closing ratio
  • Detail-oriented and organized individual with strong analytical skills
  • Ability to work in a fast paced environment and effectively meet all deadlines
  • Results-oriented individual that can work effectively with limited supervision
  • Proven track record of success and sales growth
  • Superior CRM knowledge; experience preferred
  • Successful in building sales and motivating teams
  • Strong time management skills and follows through on commitments
  • Works well under pressure and able to meet timelines
  • Holds self and others accountable to goals and expectations.
  • Represents themselves with the highest level of integrity and professionalism.
  • Ability to travel up to 25%

Saint Louis Support Center

External Reference Code JR0017763 Company Name 100 Panera, LLC

Panera. Food as it should be.™

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