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Sr Manager, Delivery Portfolio

Needham, Massachusetts
Category Support Center Location ID 1 Location Name Needham Support Center Address Three Charles River Place State/Region Massachusetts Postal Code 02494 Country United States
Sr Manager, Delivery Portfolio

Retail Delivery is a fast-growing business unit within Panera Bread that is looking for a highly motivated individual with strong analytical and communication skills to support the growth of the third-party delivery portfolio. Panera has entered strategic partnerships with many of the top delivery companies to supplement our own internal delivery offering. The Delivery Portfolio Senior Manager will play a key role in managing and growing a subset of these partnerships. The Delivery Portfolio Senior Manager will report directly to the Director of Delivery, but will have a broad range of exposure to various stakeholders across the organization such as, Marketing, Finance, IT and Operations.

Our Ideal Candidate:

The ideal candidate should have outstanding teamwork and collaboration skills, excellent communication and relationship skills, a positive "can-do" attitude, good judgment, and an ability to deal with ambiguity. The candidate will be able to work well with a diverse set of functional groups, can influence others and is able to adapt as business priorities and direction shifts. A healthy competitive streak, creative problem-solving, technical and quantitative skills and a strong attention to detail are also keys to success. This role will allow someone to leverage their talent and experience to contribute meaningfully to Panera’s business and culture.

Key Areas of Responsibility:

  • Responsible for the day-to-day management and relationship of 2-3 of our third-party partners
  • Lead priority initiatives for these partners through the creation and management of project plans
  • Develop customer and competitive insights to inform strategic roadmaps to grow sales
  • Define and implement the right product assortment through our third-party partners, inclusive of managing the forecasting and sizing of new opportunities
  • Manage contract negotiations with potential new partners
  • Oversee issue resolution for partners, as issues arise
  • Monitor partner performance and evaluate opportunities for improvement

Your Qualifications:

  • Bachelor’s degree required
  • Minimum of 3-5 years work experience with product management, project management, strategy, finance or consulting experience preferred

The Skills You Bring:

  • Proven experience collaborating with cross-functional stakeholders to achieve a common objective
  • Strong analytical and critical thinking skills with proven examples of times you have used data to solve a problem and influence future investments
  • Effective style of presenting solutions to various audiences, including senior leadership
  • Experience in establishing and implementing standards and processes with a strong focus on operational excellence
  • Ability to manage complexity and ambiguity
  • Willingness to ask for help and leverage the knowledge and experience of others to overcome tough obstacles
  • Skilled at developing and maintaining project plans and can manage and prioritize multiple tasks
  • eCommerce experience preferred, ideally in a position where you have focused heavily on the customer to meet their needs

Needham Support Center

External Reference Code JR0020375 Company Name 100 Panera, LLC

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