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Business Development Representative

Needham, Massachusetts
Category Support Center Location ID 1 Location Name Needham Support Center Address Three Charles River Place State/Region Massachusetts Postal Code 02494 Country United States
Business Development Representative

Job Description Summary
Our Business Development Rep (BDR) role is an exciting new opportunity to help drive additional demand for Paneras Catering Sales division! This position is based in Needham, MA, and responsible for driving net new client and account acquisition through inbound and outbound channels, both via phone and digital channels. This role is an entry-point to launching a career in sales with Panera Catering.

Job Description

  • Essential Functions of the Job and Key Responsibilities:
  • Achieve required KPIs: # of dials and conversations per day, # of emails per day, # of new clients acquired, and $ value of new clients acquired
  • High volume of outbound calling to leads and prospects and timely handling of inbound inquiries from the website and phone
  • Work in a virtual team environment and function as an extension of regional Area CSM team, with a focus on driving new client acquisition
  • Team with CSMs/Sr CSMs to accelerate research, scoping and outreach to target accounts
  • Execute outbound calling programs in collaboration with marketing and sales
  • Prioritize a call list of high-potential prospects and by analyzing reports within and other provided resources
  • Generate qualified customer leads via outreach and nurture efforts and transition to CSMs/Sr CSMs to close as new clients
  • Encourage online ordering and loyalty program sign-ups
  • Gather and track information about leads and clients in our CRM
  • Operates with the highest level of integrity and professionalism
  • Develop mastery of Panera Caterings offer and how we operate as a selling organization, ultimately to become a quota-carrying sales rep

Additional Job Functions:

  • Attend and participate in team meetings
  • Perform other job functions as directed by Leadership
  • Available for travel up to 10% of the time

Needham Support Center

External Reference Code JR0018961 Company Name 100 Panera, LLC

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